The one characteristic that separated Performance Property Servicing from other vendors is the training of our account management staff. Supervisor and cleaning staff are thoroughly advised for each account and completed at least two weeks prior to the commencement of the account; to allow our management staff ample time for site visits and other aspects of our transition model. Issues and potential issues which might pertain to: hours of service, security requirements, inspections schedules, quality control measures, points of contact for daytime/after hours, etc are addressed during weekly meetings between the Director of Operations and the team leader. All of this important information is relayed to the staff to assure the best possible quality of service.